Pre-Order

WHAT DOES PRE-ORDER MEAN?

Due to a high demand some items are available to pre-order.

It is the customers responsibility to read and understand this information before proceeding to place a Pre Order.

This means that the product is available to purchase now and will be shipped to you as soon as we receive the item at Hijab Throne. When you pre-order an item from us it is reserved exclusively for you and the order is placed with the manufacturer/designer.

Pre-orders cannot be cancelled as a special order has been made exclusively for you with the designer which means your item is already in production and it has been paid for. Pre- Order items are not eligible for a refund.

Your card is charged when the order is placed so your item can be put into production.Pre-orders will usually be shipped within 1-2 weeks of placing the order. If your order contains an item which is on pre-order, we will dispatch your full order once the pre-order item has arrived.

Please note that we have no control over when a pre-ordered item arrives, but instead offer estimates. This is due to the designers' production schedules and sometimes an item may arrive several weeks before or after.

WHAT IF I NEED ANOTHER SIZE IN A PRE ORDER ITEM:

Should you need a different size, you can place another order and send back the first item (in perfect condition, unwashed, unworn and all tags attached) and we will refund that item once it is received back in perfect condition.